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My Account & Profile

Creating accounts, passwords and problems logging in?

3 articles
Orders

Creating, modifying and tracking you orders

6 articles
General Product Information

Common product & ingredient information

7 articles
Red Light Therapy Devices

Common questions and answers regarding our range of red light therapy devices

21 articles
Shipping & Delivery

Delivery methods, shipping times and costs involved

5 articles
Rewards Program

Earning & redeeming points for rewards

4 articles
Discounts & Coupons

Discounts, promotions and coupons

4 articles
Payments & Payment Methods

Browse our available payment methods available

4 articles
Refunds & Returns

How to log a return and our refund policy

2 articles

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How can i get a discount?

We offer all first-time customers a R100 discount on their first order with us when ordering over R500.00To get this discount code, all you need to do i sign up for our newsletter which can be done the following two ways,1) The Signup popup on the we

How long does shipping take/cost?

Orders are generally processed, packed, and dispatched the same day if the order is placed, confirmed, and paid for before 2 pm (working days only). Orders placed after 2 pm or on weekends & public holidays are only processed or collected the next wo

Out of stock products?

Unfortunately from time to time, we are out of stock of certain products. To make notifying you as easy as possible, we have included a field where you can enter your email address when a specific product is out of stock! This will notify you immedia

Do you handle order and shipping address updates?

Yes, we do handle updates to shipping addresses for orders. If you need to change your shipping address after placing an order, please provide us with the correct delivery address as soon as possible. We will notify the couriers with your updated del

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