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Creating accounts, passwords and problems logging in?
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Orders
Creating, modifying and tracking you orders
General Product Information
Common product & ingredient information
Red Light Therapy Devices
Common questions and answers regarding our range of red light therapy devices
Shipping & Delivery
Delivery methods, shipping times and costs involved
Rewards Program
Earning & redeeming points for rewards
Discounts & Coupons
Discounts, promotions and coupons
Payments & Payment Methods
Browse our available payment methods available
Refunds & Returns
How to log a return and our refund policy
Articles
How can i get a discount?
We offer all first-time customers a R100 discount on their first order with us when ordering over R500.00To get this discount code, all you need to do i sign up for our newsletter which can be done the following two ways,1) The Signup popup on the we
How long does shipping take/cost?
Orders are generally processed, packed, and dispatched the same day if the order is placed, confirmed, and paid for before 2 pm (working days only). Orders placed after 2 pm or on weekends & public holidays are only processed or collected the next wo
Out of stock products?
Unfortunately from time to time, we are out of stock of certain products. To make notifying you as easy as possible, we have included a field where you can enter your email address when a specific product is out of stock! This will notify you immedia
Do you handle order and shipping address updates?
Yes, we do handle updates to shipping addresses for orders. If you need to change your shipping address after placing an order, please provide us with the correct delivery address as soon as possible. We will notify the couriers with your updated del
What should I do if I receive an automated email about rating an interaction?
If you receive an automated email requesting a rating, especially if it comes after your payment has been processed but before your order has delivered, there's no need to be concerned. This email is triggered automatically when a ticket is closed, a